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Home>After Sales Services

Aftersales Services

We can offer you a broad spectrum of services in order to preserve the value of your Kawan Lama products, to minimize any down time and cut the entire lifespan costs to a minimum.

We provide the highest-quality service available at all times. When difficulties arise, Kawan Lama service engineers reach the site of the problem quickly to repair the product rapidly, accurately diagnose abnormalities, and take corrective measures to prevent recurrence. Our service engineers also discuss the proble with customers fully and clearly, from the customer’s point of view. Based on these principles, Kawan Lama Service Center provides service that meets and exceeds customer expectations. Our efforts to improve our after sales service and provide customers with the utmost in comfort and convenience are tireless.

In order to coordinate your requirements, please contact our Administration or Customer Service in your closest Kawan Lama Service Center. 


Jakarta Service Center

Jl. Puri Kencana No. 1, Meruya-Kembangan
Jakarta Barat-11610
e-mail : servicekls@kawanlama.com
tel. (021) 582-9022 / 582-9127
fax. (021) 582-9126

Cikarang Service Center
Jl. Industri Selatan Blok PP No.4
Kawasan Industri Jababeka II, Cikarang - Bekasi
e-mail : serviceckr@kawanlama.com
tel. (021) 913-02448
fax. (021) 8983-2705

Surabaya Service Center
Jl. Raya Juanda Km. 4,5, Sidoarjo 61253
e-mail : servicesby@kawanlama.com
tel. (031) 868-2328 / 91744297
fax. (031) 535-5878

Bandung Service Center

Jl. Pungkur No. 219
Bandung-40251
e-mail : servicebdg@kawanlama.com
tel. (022) 916-13983
fax. (022) 421-3906

Balikpapan Service Center
Jl. Jend. Sudirman (Stal Kuda) No.18 Kelurahan Gunung Bahagia, Balikpapan-76114
e-mail : servicebpn@kawanlama.com
tel. (0542) 913-0098 / 763-698
fax. (0542) 763-695

Banjarmasin Service Center
Jl. A. Yani Km. 7.7 Kertak Hanyar II Banjarmasin
e-mail : servicebjm@kawanlama.com
tel. (0511) 424-0050
fax. (0511) 326-9818

Batam Service Center
Komp. Bangun Sukses Pratama (BSP) Blok B No.3-3A
Jl. Laksamana Bintan, Sei Panas Batam 29432
e-mail : servicebtm@kawanlama.com
Telp. (0778) 460 908
Fax. (0778) 460 949

Bali Service Center
Jl. Gatot Subroto No. 92 – 94
Denpasar - Bali
e-mail : servicebali@kawanlama.com
tel. (0361) 994-0127
fax. (0361) 237337

Palembang Service Center
Jl. R. Sukamto No. 111 - 112 (seberang PTC Mall) Palembang-30114
e-mail : serviceplb@kawanlama.com
tel. (0711) 351198 / 364255
fax. (0711) 819277

Semarang Service Center

Komplek Pertokoan THD Blok D3-4
Jl. H. Agus Salim, Semarang - 50137
e-mail : servicesmg@kawanlama.com
tel. (024) 3558788 / 91179354
fax. (024) 3583128

Cilegon Service Center
Jl. Ahmad Yani No. 135, Blok J – K Sukmajaya, Cilegon 42421
e-mail : serviceclg@kawanlama.com
tel. (0254) 391904, 374233
fax. (0254) 391327

Bontang Service Center
Jl. Brigjen Katamso No. 10 (seberang kantor PDAM Bontang)
Kel. Belimbing, Kec. Bontang Barat. Botang - Kalimantan Timur
e-mail : servicebtg@kawanlama.com
tel. (0548) 510-2198

Lampung Service Center

Jl. Kartini No. 6E – F Tanjung Karang – Bandar Lampung
e-mail : servicelpg@kawanlama.com
tel. (0721) 262331
fax. (0721) 262548

Medan Service Center
Jl. Gajah Mada No. 5 B – C, Medan 20153
e-mail : servicemdn@kawanlama.com
tel. (061) 4530063 / 91317670
fax. (061) 457-0081